Terms and Conditions

Evoris — www.evorisai.com
Effective Date: March 4, 2026 — Last Updated: April 9, 2026

Please read these Terms and Conditions ("Terms", "Agreement") carefully before using Evoris's services ("Service") at www.evorisai.com. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Definitions

2. Acceptance of Terms

By signing up for, accessing, or using the Evoris Service, you confirm that:

  1. You are at least 18 years of age or have the legal capacity to enter into this Agreement.
  2. You have read, understood, and agree to be bound by these Terms.
  3. If you are agreeing on behalf of a business or organization, you have the authority to bind that entity to these Terms.

3. Description of Services

Evoris provides an AI-powered multi-app business platform that includes the following features and tools:

3.1 Core Tools

3.2 Industry Tools

3.3 Industry Bundles

Evoris offers curated bundles of industry-specific tools sold as a single subscription:

Clients may purchase individual tools or a full industry bundle, and may optionally add core tools (Website Chatbot, Phone Assistant) to any subscription.

3.4 Platform Features

4. Accounts and Registration

4.1 Account Creation

To use the Service as a Client, you must create an account and provide accurate, complete, and up-to-date information. Creating an account establishes an Evoris Account with one Master Login and one initial Client ID.

4.2 Account Security

You are responsible for:

4.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or harmful activity.

4.4 Multi-Location Accounts

Evoris Accounts may contain multiple Client IDs, each representing a separate location, brand, or business unit. The Master Login holder may:

Each Client ID operates as an independent unit with its own data, tools, and configurations. Data is not shared between Client IDs unless explicitly configured by the Master Login holder.

4.5 Account Hierarchy

The Master Login has full visibility and administrative control over all Client IDs within the Evoris Account, including billing, settings, and data access. Standalone Logins are scoped to a single Client ID and cannot view, access, or modify sibling Client IDs. The Master Login holder is responsible for managing access permissions and ensuring that Standalone Logins are granted only to authorized personnel.

5. SMS Notifications

5.1 Opt-In and Consent

SMS lead notifications are entirely optional and disabled by default. By enabling SMS alerts and providing your mobile phone number in the Client Portal, you expressly consent to receive automated text messages from Evoris at the number you provide. SMS alerts are sent only to the Client (the business owner or their designated representative), not to End Users.

5.2 Types of SMS Notifications

When enabled, you may receive SMS alerts for the following events:

Each trigger type can be individually enabled or disabled in your Client Portal settings.

5.3 Anti-Spam Protections

To prevent excessive messaging, the following safeguards are in place:

5.4 SMS Provider

SMS messages are delivered via Twilio, Inc. Your phone number is shared with Twilio solely for the purpose of delivering SMS messages. Twilio's terms of service and privacy policy apply to the delivery of these messages.

5.5 Opting Out

You may disable SMS notifications at any time by turning off the SMS toggle in your Client Portal settings or by removing your phone number. There is no charge for opting out.

5.6 Message and Data Rates

Standard message and data rates from your mobile carrier may apply to SMS messages you receive.

5.7 SMS Fees

SMS notifications may be offered as a paid add-on feature. Applicable fees, if any, will be disclosed in the pricing section of our website and in your Client Portal before you enable the feature.

6. Client Responsibilities

As a Client, you agree to:

  1. Provide Accurate Information — Ensure that all information provided during onboarding, in your knowledge base, and in your tool configurations is accurate, lawful, and does not infringe third-party rights.
  2. Inform End Users — Clearly disclose to your website visitors that they are interacting with an AI-powered chatbot and that their inquiries may be stored and forwarded to you.
  3. Obtain Consent — Obtain any necessary consents from End Users required under applicable privacy laws before collecting their personal information through the platform and its tools.
  4. Comply with Laws — Use the Service in compliance with all applicable local, state, provincial, national, and international laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable anti-spam legislation.
  5. Appropriate Use — Not use the Service or any of its tools to engage in illegal activities, spread misinformation, harass individuals, or for any purpose that violates these Terms.
  6. SMS Compliance — If you enable SMS notifications, ensure that the phone number you provide belongs to you or that you have authorization to receive messages at that number. You are responsible for ensuring that receiving business notifications at your provided number complies with any applicable workplace or organizational policies.
  7. Review Data Accuracy — If you connect your Google Business Profile for review integration, you acknowledge that the displayed rating and review count are sourced from Google and may not update in real time. Evoris is not responsible for the accuracy of data provided by Google.
  8. Allergy Checker Data Accuracy — If you use the Allergy Checker tool, you are solely responsible for the accuracy and completeness of all allergen and ingredient data you provide. The Allergy Checker is a digital assistance tool and does not replace proper food safety procedures, trained allergen-aware staff, or professional allergen management. Evoris is not liable for allergic reactions, health incidents, or any harm resulting from inaccurate, incomplete, or outdated allergen data provided by the Client.
  9. Contract Maker Responsibility — Contracts, estimates, and other documents generated through the Contract Maker tool are templates based on Client-provided data. They do not constitute legal advice. Clients are responsible for reviewing all generated documents for legal accuracy and compliance before use, and should consult qualified legal counsel as appropriate.
  10. Booking and Calendar Responsibility — If you use the Calendar/Booking tool, you are responsible for honoring appointments booked through the system and maintaining accurate availability settings. Evoris is not liable for missed appointments, scheduling conflicts, or business losses arising from booking system use.
  11. Multi-Location Account Responsibility — If you operate a multi-location Evoris Account, the Master Login holder is responsible for all activity across all linked Client IDs. When granting Standalone Login access to staff or locations, you must ensure appropriate access controls and that all users under your account comply with these Terms.

6A. Google Review Integration — Disclaimer

6A.1 Nature of the Feature

The Google Review Integration feature generates a direct link to your Google Business Profile review page and optionally prompts End Users to leave a review after chatbot interactions. This link directs End Users to Google's review platform, which is owned and operated by Google LLC.

6A.2 No Control Over Review Content

Evoris has no control over the content, rating, or substance of any review submitted by an End User through Google. Reviews may be positive, negative, or neutral. The review prompt does not filter, moderate, or restrict what an End User may write.

6A.3 Disclaimer of Liability

By enabling the Google Review Integration and/or the post-chat review prompt, you acknowledge and agree that:

6A.4 Google's Terms

Reviews submitted through the Google review link are subject to Google's Terms of Service and review policies. Evoris has no ability to edit, remove, or moderate reviews on Google's platform.

7. Acceptable Use Policy

You may not use the Service to:

Violation of this policy may result in immediate suspension or termination of your account.

8. Data Collection and Privacy

8.1 Data We Collect from Clients

We collect information you provide during registration and onboarding, including business name, contact details, website URL, payment information, and mobile phone number (if SMS alerts are enabled).

8.2 Data Collected Through the Chatbot

When End Users interact with your Evoris-powered chatbot, the following data may be collected:

8.3 Storage and Forwarding of Inquiries

Inquiries submitted through the chatbot are stored securely in the Client's portal, forwarded to the Client's designated email address, and may trigger SMS notifications to the Client's designated phone number (if enabled). Evoris does not sell End User data to third parties.

8.4 SMS Data

When SMS alerts are enabled, we store a log of sent SMS messages including the trigger type, message content, recipient phone number, and timestamp. This log is accessible to the Client through their portal for transparency and auditing purposes.

8.5 Google Review Data

When a Client connects their Google Business Profile, we retrieve the business's public rating and review count from the Google Places API. This data is publicly available and is stored in the Client's account for display purposes.

8.6 Client's Responsibility for End User Data

As a Client, you are considered the data controller for any personal data collected from your End Users via the chatbot. You are responsible for maintaining a compliant Privacy Policy on your website, informing End Users about data collection practices, and honoring End User data rights under applicable law.

8.7 GDPR (European Users)

If you operate in or serve users in the European Economic Area (EEA), you acknowledge that you are the data controller and Evoris acts as a data processor. A Data Processing Agreement (DPA) may be required. Please contact us to arrange one.

8.8 PIPEDA (Canadian Users)

If you operate in Canada, you agree to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) or applicable provincial privacy legislation when collecting and processing personal information through the Service.

8.9 Data Retention

We retain inquiry data, conversation history, lead scores, and SMS logs for as long as you maintain an active account, or as required by law. Conversation data may be subject to automatic cleanup based on age and volume to maintain system performance. Upon account termination, data may be deleted in accordance with our data retention policy.

For full details, please refer to our Privacy Policy.

9. Intellectual Property

9.1 Evoris Ownership

Evoris retains all rights, title, and interest in and to the Service, including all software, algorithms, designs, logos, and content created by Evoris. Nothing in these Terms grants you ownership of any Evoris intellectual property.

9.2 Client Content

You retain ownership of all content, data, and materials you provide to Evoris. By providing this content, you grant Evoris a limited, non-exclusive license to use it solely for the purpose of delivering the Service to you.

9.3 Feedback

Any feedback, suggestions, or ideas you provide to Evoris may be used by us to improve the Service without any obligation to compensate you.

10. Payment and Billing

10.1 Fees

Access to the Service requires payment of subscription fees as outlined in the applicable pricing plan you select. Current plans include Starter ($49/month), Professional ($79/month), and Business ($129/month). Industry Bundles are billed as single SKUs; individual tools may also be purchased separately. Additional features such as SMS notifications may be available as paid add-ons. All fees are stated in USD unless otherwise indicated. Pricing is subject to change; current pricing is always available at www.evorisai.com.

10.2 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your plan). You authorize us to charge your payment method on each billing cycle. Payments are processed securely through Stripe, a third-party payment processor.

10.3 Taxes

You are responsible for all applicable taxes, duties, and levies associated with your use of the Service.

10.4 Late Payments and Service Interruption

Failure to pay fees may result in suspension of your chatbot widget, industry tools, and access to premium features. A grace period may be provided before full account deactivation. We will attempt to notify you of payment failures via email.

10.5 Account-Level Billing

Billing may be configured at the Evoris Account level (covering all Client IDs under a single invoice) or at the individual Client ID level, depending on your subscription arrangement. The Master Login holder is responsible for all billing across the Evoris Account regardless of billing configuration.

10.6 Refunds

All payments are non-refundable unless otherwise required by applicable law or stated in our refund policy.

10.7 Free Trial

Evoris may offer a free trial period (currently 14 days) that provides access to the Service without requiring a payment method. During the trial, you will have access to the full feature set of the plan associated with your trial. The trial begins on the date you register and automatically expires at the end of the trial period. No automatic charge is made at the end of the trial — you must actively subscribe to continue using the Service. Evoris reserves the right to modify, suspend, or discontinue the free trial offer at any time. The email address provided during trial signup may be used to send product updates and follow-up communications; you may opt out at any time via the unsubscribe link in any such email.

11. Service Availability and Modifications

11.1 Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. Scheduled and unscheduled maintenance may occur.

11.2 Modifications

We reserve the right to modify, update, or discontinue any feature or aspect of the Service at any time, with or without notice.

11.3 No Guarantee of Results

Evoris does not guarantee that the chatbot will capture all inquiries, respond with 100% accuracy, deliver all SMS notifications without delay, or achieve any specific business outcome for the Client. SMS delivery depends on third-party carrier networks and may occasionally be delayed or undelivered due to factors outside our control.

12. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be error-free or uninterrupted, that AI-classified intents will always be accurate, that all inquiries submitted through the chatbot will be delivered or stored without error, that SMS notifications will be delivered without delay, or that Google review data will be current or accurate.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVORIS AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, DAMAGES ARISING FROM RELIANCE ON AI-CLASSIFIED CHATBOT RESPONSES, DAMAGES ARISING FROM MISSED OR DELAYED SMS NOTIFICATIONS, OR DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA.

IN NO EVENT SHALL EVORIS AI'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO EVORIS AI IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Evoris and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service, your violation of these Terms, your violation of any applicable law or third-party rights, content you provide through the Service, End Users' interactions with your chatbot, or your use of SMS notifications.

15. Third-Party Services

The Service integrates with and relies on the following third-party services:

Evoris is not responsible for the availability, accuracy, or practices of these third-party services. Your use of features that rely on third-party services is subject to those providers' respective terms and policies.

16. Termination

16.1 By You

You may cancel your subscription at any time through your Client Portal. Cancellation takes effect at the end of your current billing cycle. SMS notifications will cease immediately upon cancellation.

16.2 By Evoris

We may suspend or terminate your access to the Service immediately if you violate these Terms, engage in fraudulent, illegal, or abusive conduct, or fail to pay applicable fees.

16.3 Effect of Termination

Upon termination, your access to the Service and Client Portal will be revoked, the chatbot widget will be deactivated, and SMS notifications will stop. You are responsible for exporting any data you wish to retain prior to termination.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. In the event of a dispute, we encourage you to contact us first to seek an informal resolution.

To the extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration against Evoris.

18. Force Majeure

Evoris shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, third-party service outages (including SMS carrier or payment processor outages), cyberattacks, pandemics, or other force majeure events.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date and notify you via email or a notice in the Client Portal. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

20. Miscellaneous

These Terms, together with our Privacy Policy and Code of Conduct, constitute the entire agreement between you and Evoris regarding the Service. If any provision is found unenforceable, the remaining provisions remain in full force and effect. Failure to enforce any provision does not constitute a waiver. You may not assign your rights without our written consent.

21. Contact Information

Evoris
Website: www.evorisai.com
Email: evorisgroup@gmail.com